Media Inquiries
Contact the Office of Communications:
Erin Moffet
Strategic Communications Director
(850) 766-7358
Erin.Moffet@FDACS.gov
Caroline Stonecipher
Deputy Communications Director
(850) 661-7153
Caroline.Stonecipher@FDACS.gov
Sabina Covo
Hispanic Media Director
Sabina.Covo@FDACS.gov
Tallahassee, Fla. — This week, the Florida Department of Agriculture and Consumer Services and Agriculture Commissioner Nikki Fried are joining the Federal Trade Commission to raise awareness of consumer fraud during Identity Theft Awareness Week, February 1-5.
“The challenges of COVID-19 include a heightened risk of identity theft. Scammers, thieves, and imposters are taking advantage of vulnerabilities brought on from unemployment claims, government-sponsored small business loan programs, and other forms of identity theft,” said Commissioner Fried. “Along with the Federal Trade Commission, our Division of Consumer Services is here to help keep you protected by providing tips and resources that reduce your risk of falling victim.”
Identity theft can happen to anyone, but there are things consumers can do to reduce risk. The FTC and its partners will host free webinars and other events throughout Identity Theft Awareness Week, including a webinar with the Identity Theft Resource Center (ITRC) and a Facebook Live event where experts from the AARP Fraud Watch Network will take questions. Consumer tips will include what you can do to protect your personal information, red-flag warning signs of possible identity theft, and what to do if identity theft happens to you. The schedule of events can be found at FTC.gov/IDTheftWeek.
According to Commissioner Fried and the FDACS Division of Consumer Services, here are some top tips to avoid identity theft:
- Protect your Social Security number throughout the year, and don’t give it out unless there’s a good reason and you’re sure about who receives it.
- Read your credit card and bank statements carefully and often, know your payment due dates, and make sure you receive the bills you’re expecting.
- Read your health insurance plan statements, and make sure the claims paid match the care you received.
- Shred any documents with personal identifying information.
- Check your credit report at least once a year for free at AnnualCreditReport.com, and make sure no one has opened a new account in your name.
What can Florida consumers do?
Consumers can call the FDACS Division of Consumer Services at 1-800-HELP-FLA (1-800-FL-AYUDA en español) or visit FloridaConsumerHelp.com to report potential fraud or access helpful resources to ensure the security of your financial identity.
Need more tips and tools?
The Federal Trade Commission is a partner agency to FDACS at the federal level and also has helpful consumer information on how to avoid scams. Visit IdentityTheft.gov to report identity theft to the FTC and get a personal recovery plan.
About the FDACS Division of Consumer Services: FDACS is Florida’s state consumer protection agency responsible for regulating charities and handling consumer complaints. FDACS handles more than 400,000 consumer complaints and inquiries, oversees more than 500,000 regulated devices, entities, and products like gas pumps and grocery scales, performs over 61,000 lab analyses on products like gasoline and brake fluid, performs nearly 9,000 fair ride inspections, and returned over $2.8 million to consumers through mediations with businesses.
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